You can't drop the wrench to grab the phone. SMSBack instantly texts back every missed call so the customer stops dialing around — and waits to hear from you.
Get StartedNo setup fees. No contracts. Cancel anytime.
Your hands are full — under a sink, up a ladder, elbow-deep in a panel, or already on another call. You can't always pick up. But when a customer's water heater is out or their breaker keeps tripping, they don't leave a voicemail. They hang up and call the next name on Google.
The moment you miss a call, SMSBack automatically texts that customer back. Instead of dialing your competitor, they reply to you — and you just kept the job in your pipeline without touching your phone.
Plug in your own numbers. This is the leak SMSBack plugs.
Three steps, then it runs itself.
Give us your business line. We hand you a simple forwarding code to plug in — no app, no hardware, nothing to install.
The moment a call goes unanswered, SMSBack texts the customer back automatically — nights, weekends, and everything between.
You get an instant email with their message and number. Call back on your schedule and book the job.
No setup fees, no per-text charges, no contracts.
Perfect for month-to-month flexibility.
Best value for growing service businesses.
No. You keep your current number. You set up "conditional call forwarding" on your cell phone or business line so that if you don't answer, it pings our system to send the text automatically.
None. It's strictly $249 a month or $2,499 a year. Send 10 text-backs a month or 1,000 — the price stays exactly the same.
No — every account uses one proven, tested message that's already built to get replies. That keeps setup instant and takes typos and guesswork off your plate. You don't have to write anything.
About 5 minutes. Once you sign up, we send simple instructions to forward your missed calls to your unique SMSBack number.
Any home service business that runs on phone calls — plumbers, HVAC companies, electricians, garage door repair, appliance repair and more. If a missed call can cost you a job, SMSBack's built for you.